Privacy Policy

Information We Collect

• Account profile information (name, email, role, branch data)
• Operational CRM records (jobs, schedules, tax policy settings, activity logs)
• Security and audit information for authentication and compliance

How We Use Information

• To provide and secure Korussoft CRM services
• To maintain account integrity and prevent unauthorized access
• To deliver operational notifications and support

Data Retention and Deletion

We retain personal information only for as long as necessary to provide services, satisfy legal and accounting obligations, resolve disputes, enforce agreements, and protect security.

• Account and operational data: retained during the active service relationship.
• Security and audit logs: retained for a limited period based on security and compliance needs.
• Upon verified deletion requests or contract termination, data is deleted or de-identified within a reasonable period unless retention is required by law.

Third-Party Processors and Infrastructure

We use trusted service providers to operate the platform, including cloud and infrastructure partners such as Amazon Web Services (AWS), as data processors on our behalf.

These providers process information under contractual and technical safeguards and only to the extent necessary for service delivery, hosting, storage, security, and operational support.

Cookies and Automatic Collection

Korussoft CRM uses cookies and similar technologies for session management, security, authentication, and service functionality (including optional persistent sign-in features).

• Essential cookies: required for login, session integrity, and security controls.
• Preference/functional cookies: may store user preferences such as sign-in convenience settings.
• Log and device data: automatically collected to detect abuse, secure accounts, and troubleshoot platform issues.

You can restrict cookies through browser settings, but disabling essential cookies may limit or prevent use of core service features.

Children's Privacy

Korussoft CRM is not intended for children under 13, and we do not knowingly permit users under 13 to register.

Contact

If you have privacy questions, contact us at korussoft@gmail.com.